Your Privacy Is Our Responsibility

Bet360 Privacy Policy — Our complete commitment to protecting your information

Bet360 takes your personal information seriously. In this policy, we explain in detail what data is collected, why it is collected, how it is used, and how it is kept secure.

Updated: 1 January 2026 Language: Bengali Reading time: ~8 minutes GDPR Compliant

Our Approach to Privacy

The key pillars of data protection at bet360

Encrypted Protection

All your data is protected with 256-bit SSL encryption — the same level of security used by banks. Even we cannot read your password or payment details.

Data is never sold

Bet360 never sells or freely shares your personal information with third parties. Your data is used solely to improve your experience with our services.

Minimal Data Collection

We only collect information that is necessary to provide our services. We do not ask for unnecessary data. Less data means less risk.

In Your Control

You can view, correct, or request deletion of your data at any time. Control over your privacy stays in your hands.

International Standards

Bet360 complies with GDPR, the international standard for data privacy. We follow the world's best security practices to keep your information protected.

Retained for a specified period

Your data is not retained indefinitely. Information that is no longer needed is securely deleted after the designated retention period.

Introduction — Section 1

Bet360 (bundles.onl) is a trusted online gaming platform in Bangladesh. We take your personal privacy extremely seriously and are fully committed to keeping it safe. This Privacy Policy explains how bet360 collects, uses, stores, and protects your information.

By using the bet360 website or mobile app, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our services and do not create an account.

This policy is written in English so that all users in Bangladesh can easily understand it. If you have any questions, please contact our support team.

We adhere to international privacy standards — in particular, Europe's GDPR and Asia-Pacific data protection guidelines. As a responsible platform, bet360 is always committed to earning and maintaining your trust.

Information We Collect — Section 2

Bet360 collects certain information necessary to provide its services. This information falls into two main categories:

1. Information You Provide Directly:

  • Name, date of birth & contact details (mobile number, email)
  • National ID or passport details (for identity verification)
  • Payment & transaction details (mobile banking number)
  • Account Registration & Profile Information
  • Contact information provided to customer support

2. Automatically Collected Information:

  • Device information (model, operating system)
  • IP Address & Browser Information
  • Gaming history & transaction records
  • Login times, session data, and site usage patterns
  • Cookies & Local Storage Data

Important: We never store your full bank card number or PIN. Payment information is processed directly through secure payment gateways.

Purpose of Data Collection — Section 3

Bet360 uses your information for the following specific purposes:

Purpose Data Used Legal Basis
Account Creation & Management Name, Email, Mobile Contract fulfillment
Identity Verification (KYC) NID, Photo, Date of Birth Legal Obligation
Transaction Processing Payment Details, Balance Contract fulfillment
Fraud Prevention IP Address, Device & Login History Legitimate Interest
Customer Support Contact Details, History Contract fulfillment
Service Improvement & Analytics Usage Patterns (Anonymous) Legitimate Interest
Promotional Communications Email, Mobile (optional) Your Consent

You may opt out of promotional messages at any time. However, important account and transaction-related communications will continue to be sent.

Data Retention & Security Measures — Section 4

Bet360 has implemented industry-leading technical and organisational measures to protect your information:

  • Encryption: All data is stored with AES-256 encryption. TLS 1.3 is used for transmission.
  • Access Control: Only authorized personnel have access to specific data. Every access is logged.
  • Server Security: Firewall, intrusion detection system, and DDoS protection are active.
  • Regular Audits: Regular security audits are conducted by third parties.
  • Data Backup: Encrypted backups are stored in a secure location.

Retention Period: Data is retained for as long as your account remains active. After account closure, information may be kept for up to 5 years as required by law, after which it is securely deleted.

No system on the internet is 100% secure. However, we take every possible measure to protect your data. If you notice any suspicious activity, please notify us immediately.

Data Sharing & Disclosure — Section 5

Bet360 never sells your personal information. However, data may be shared in the following limited circumstances:

  • Service Provider Partners: Payment gateways, identity verification agencies, and cybersecurity firms — engaged solely for specific purposes and bound by strict confidentiality agreements.
  • Legal Obligation: When required to comply with a court order, government investigation, or anti-money laundering legislation.
  • Fraud Prevention: Anonymous data may be shared with other gaming platforms to help prevent fraudulent activity.
  • Business Restructuring: In the event of an acquisition or merger involving bet360, data may be transferred — the same privacy standards will continue to apply.

All our third-party service providers are required to sign strict data processing agreements. They may only use your information for specified purposes.

Cookies & Tracking Technologies — Section 6

The bet360 website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help enhance your experience.

Types of cookies we use:

  • Essential Cookies: Used for login sessions and security. The site cannot function without these.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand which parts of the site are most used — all data is anonymous.

You can disable cookies through your browser settings, though this may affect certain site functionality. To manage cookies within the app, use your device's privacy settings.

Your Privacy Rights — Section 7

As a bet360 user, you have the following rights:

1
Right of Access

You may request to see what information we hold about you.

2
Right to Rectification

You may contact us to update any incorrect or outdated information.

3
Right to Erasure

You may request deletion of your data, subject to certain conditions being met.

4
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

5
Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

6
Right to Object

You may object to marketing communications and automated decision-making.

To exercise your rights, contact our privacy team in writing. We will respond within 30 days. Some requests may not be fully fulfilled due to legal obligations.

Protection of Children's Privacy — Section 8

Bet360's services are strictly for adults aged 18 and over. We do not knowingly collect any information from individuals under the age of 18.

An age verification process is in place at registration. If we discover that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If you become aware that a minor is using bet360, please notify our support team immediately. We will take prompt action.

International Data Transfers — Section 9

Bet360's servers may be located outside Bangladesh, which means your data may be transferred internationally. However, all such transfers are carried out securely and in accordance with applicable law.

For international transfers, we ensure that:

  • Adequate data protection laws exist in the destination country, or
  • Verified data transfer mechanisms (Standard Contractual Clauses) are used.

Regardless of where your data is stored, our privacy standards remain the same.

Policy Changes & Updates — Section 10

Bet360 may update this Privacy Policy from time to time. Changes may be prompted by new service launches, legal requirements, or technical improvements.

For significant changes, we will:

  • We will display notifications on the site.
  • We will send a notification to your registered email.
  • We will update the revision date at the top of this page.

Continued use of our services after any changes will be considered acceptance of the updated policy. We encourage you to visit this page regularly.

Current Version: 3.2 | Publication Date: 1 January 2026 | Next review: July 2026.

Contact & Complaints — Section 11

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team.

We commit to the following:

  • All complaints will be taken seriously and given due consideration.
  • An initial response will be provided within 3 business days.
  • We aim to provide a full resolution within 30 days.

Privacy team email: [email protected] — Write to us at this address and we will respond as soon as possible.

If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country.

How secure is your data?

Your data protection layers at bet360 — at a glance

Layers of Protection
SSL/TLS Encryption Active
Firewall Protection Active
Two-Factor Authentication (2FA) Available
Regular Security Audits Ongoing
Encrypted Backups Active
GDPR Compliance Confirm
What We Don't Do
  • We never sell your data to any third party
  • Not used for marketing purposes without consent
  • We do not store full card numbers or banking PINs
  • We do not retain data longer than necessary
  • We do not collect data from anyone under 18
  • We do not share information with the government without a legal order

Safe & Trusted Bet360Join

We are committed to protecting your privacy. Register, play, and win with confidence — your information is always safe with us.

SSL Secured
256-Bit Encryption
Data Not Sold
Never
GDPR Compliant
International Standards
24/7 Support
Support in Bengali
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